Connect WooCommerce to WhatsApp for order confirmation

What you get

• REST API keys from your WooCommerce settings.
• The webhook registers itself after connecting.
• A real status change in WooCommerce based on the reply.
• Order details in the message: name, items, total and address.

How to connect WooCommerce

1. In WordPress: WooCommerce → Settings → Advanced → REST API → Add key, with Read/Write permission.
2. Copy the Consumer Key (starts with ck_) and Consumer Secret (starts with cs_).
3. In ConfirmX: open Settings → E-Commerce Integrations → Add Integration and choose WooCommerce.
4. Enter your store URL, Consumer Key and Consumer Secret, then click Connect Store.

Turn on order confirmation

After connecting, the fastest way to start confirming: open Workflows, choose Create from Template, pick E-commerce Order Confirmation, select the integration and your WhatsApp number, review the flow, then click Click to Activate. The full walkthrough is in setting up WhatsApp order confirmation.

How does the order status come back?

The Update Order Status node changes the order’s actual status in WooCommerce: Pending, On Hold, Processing, Completed, Cancelled, Refunded or Failed.

Good to know

• If a plugin changes statuses on your store, WooCommerce may keep a different status from the one chosen.
• The connection works with new orders. The Sync Orders button imports older orders without messaging them.

Questions

Other stores

EasyOrders · Shopify